The Secret of Performance Improvement

Author: Smita Kadu, Director, Swabhet

In today’s highly competitive world performance is all that matters.

Performance is measured in clearly defined goals and Service agreements.

It has become a number chasing game where each one is not only running to prove their performance but also is actively engaged in ranking self among others.

But have you thought for a minute where does this performance come from? Why is it that some are able to give excellent self and people performance while others struggle with it?

The key to performance lies in your management skills, i.e. how well do you manage self and how good you are at relationship management.

One of the factors that play a pivotal role in deciding your performance is Self-management. Self-management is not limited to self-discipline. It goes beyond that, It includes the way you handle your emotions, How well you convey your ideas, and how expert are you, at analyzing your own behavior. Once you are able to master these 3 things you can get better results on your self-performance.

Similarly, you become a good leader and get better people performance when you start realizing these three things not only about yourself but about other people too. i.e. once you can better respond (not react) to people’s emotion, Start understanding what they are trying to convey, and can objectively analyze their behaviour patterns you master the art of relationship management. Maintaining healthy relationships result in better people performance and boost your leadership qualities.

Now let’s take one step ahead and see how can we master the skills of self and relationship management.

The crux of any behaviour pattern lies in our emotions !!

Yes, it’s emotions, that make us feel things and decide our behaviour which in turn decides our performance. The more we are connected to a thing emotionally more the chances we will be better at doing it. Players, athletes, and performers have often used this emotional power for a winning performance. 

Emotions are awareness that you have about yourself and about the people around you. It’s the internal powerhouse that you have to turn to when you need a winning performance. Gandhiji became Mahatma when he found the purpose and started working for it using his emotional power. 

Recollect every biopic movie you have seen about winners MS Dhoni, Guru, Mary Kom, Dangal you will notice a strong emotional connection with the winning performance.

“Something so measurable and definable like performance comes from something abstract that is emotions”

Your emotional intelligence is the key to your performance. So next time you see someone struggling with their performance unlock the powerhouse of emotions, connect it with the purpose of performance and you will see a winning performance.

About the Author

The Unicorn People

The Unicorn People is a new-age HR consulting firm providing end-to-end support to growing enterprises across South Asia and the Middle East. It is a team of seasoned professionals with a combined experience of over 50 years across varied industries such as IT/ITES, Healthcare, Metals & Mining, Pharmaceuticals, Food & Beverage, Education, Consulting, BFSI, and Retail.

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